FAQ's

Yes, you may retain your domain with your existing registrar. However, you will be solely responsible for timely renewals and management. No discounted renewal support will be provided by us in such cases.

No. The hosting environment is exclusively provisioned for websites built and managed through our proprietary CMS platform. Hosting resources are non-transferable and cannot be used for third-party applications or external websites.

Yes. The domain remains your property, provided all outstanding dues are cleared. Upon request, we will unlock the domain and provide the authorization (EPP) code. Domain transfer should be performed under the supervision of a qualified technical professional.

Free maintenance includes operational updates such as uploading images or documents, creating or modifying web pages, and updating existing content provided by you.

Content writing, typing, data entry, photo editing, graphic design, and preparation of structured data (such as Excel files) are not included. These services may be provided separately on a paid basis.

Turnaround time depends on the complexity of the request, current workload, and operational schedules. While we strive for timely delivery, no fixed SLA is guaranteed for standard maintenance requests.

No. The platform is a proprietary SaaS solution, and source code is not provided. However, you may transfer your domain and host a new website independently with another provider.

No. Content creation is not included in standard maintenance services. However, professional content writing services can be arranged on a paid basis.

Standard and Premium plans include access to pre-designed templates, which can be changed anytime. The Exclusive plan includes fully customized and tailored website design.

In most cases, no technical expertise is required. Our CMS is designed to be user-friendly, enabling school staff to manage updates with minimal training.

Yes. Any mandatory updates required by State Government, Central Government, or educational boards will be implemented at no additional cost across all plans.

Your website will be hosted on secure and scalable infrastructure within Indian data centers. Static assets such as images and documents will be delivered via a high-performance CDN for optimal speed and reliability.

Yes. SSL certificates are provided at no additional cost, and we are responsible for their issuance, installation, and renewal to ensure continuous website security.